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Before you go.

We're sorry to see you leave. If deleting your account is the right choice, we'll honour it completely — your data, your readings, your story, all permanently erased. Let's make sure it's what you want first.

Is there a gentler step that fits?

Deletion is permanent. These take seconds and keep your roots intact.

Take a break instead

Cancel your subscription and your account simply rests — your readings and journal stay exactly where you left them, ready whenever you return. Manage it anytime in your plan settings.

Change your plan

Switching plans is free and instant, and any overpayment is refunded. Find the path that fits on Choose Your Path.

Talk to us first

Something not working, or a billing question? We'd love the chance to make it right. Email hello@nameroots.app — a real person reads every message.

Or continue with deletion

Request account deletion

Fill this in and we'll open a pre-filled email to our team. Send it, and we'll permanently delete your account.

Please enter the email address on your account.

This permanently erases everything

Your account, name readings, journal entries, workbook progress, and connected names will be permanently deleted and cannot be recovered. For 30 days after we process your request you may still re-open it by contacting us; after that, it's gone for good. You're always welcome to sign up again later.

This opens your email app with everything filled in, addressed to hello@nameroots.app. Your request isn't sent until you press send there.

Your email is ready to send

We've opened your email app with a pre-filled message to our team. Please press send to complete your request — we'll confirm by email once your account has been deleted, usually within a few days.

If your email app didn't open, you can send the request manually:

Open the email again